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Re: anyone else unable to get to their profile page?

rated by 0 users
Mon, May 12 2014 7:49 PM (7 replies)
  • Raelenerose
    Raelenerose
    2,966 Posts
    Sun, Apr 27 2014 9:55 PM

     

    i get this message when attemting to get to my profile page.and yes cleaned rinsed fluffed and massage everything .the site is also very very slow be it the games/shots or going between pages..all round slower than a wet week.

     

  • courteneyfish
    courteneyfish
    15,796 Posts
    Sun, Apr 27 2014 10:07 PM
    There have been lots of loading problems lately but it took WGT a while to notice. Hopefully it'll be fixed soon.
  • geraldlarousse
    geraldlarousse
    1,986 Posts
    Sun, Apr 27 2014 10:11 PM

    courteneyfish:

    Hopefully it'll be fixed soon.

    :)

  • Raelenerose
    Raelenerose
    2,966 Posts
    Mon, Apr 28 2014 4:46 PM

    Thankyou for your reply Courtneyfish.Is there anyway you could define "soon"

    as the time it took them  to notice ,considering all the complaints people posted.

    "hopefully it'll be fixed soon ...doesnt leave me feeling all that hopefull

    but i suppose all we can do is hope.

    Raels

  • Raelenerose
    Raelenerose
    2,966 Posts
    Wed, Apr 30 2014 7:39 AM

    i believe the problem is the hyper link to my (and others) profile page ..its either corrupt or broken ......wonder how long it takes to get looked at.

  • WGTadmin
    WGTadmin
    1,166 Posts
    Wed, Apr 30 2014 10:38 AM

    @Raelenerose: We apologize for this issue and are currently working on a solution. We also sent you an email regarding this matter and will reply to that once we receive more information.

    Thank you very much for your patience.

  • alosso
    alosso
    21,070 Posts
    Wed, Apr 30 2014 11:37 AM

    Raelenerose:
    Is there anyway you could define "soon"

    It may be between the 1st of May and the 12th of Never. Notice that WGTadmin's reply contains a bunch of hope but no promise ;)

  • Raelenerose
    Raelenerose
    2,966 Posts
    Mon, May 12 2014 7:49 PM

    Yay i have a profile Page thank you very much WGT.

    Support (WGT)

    May 12 15:59

    Hello RAELENEROSE,

    This message is to inform you that we resolved the matter and that you can now access your profile page. Please note that the reason this occurred is because a bad URL link was posted on your blog or profile page. Any time this occurs, you will be prevented from accessing the profile page.

    If you have any other questions or concerns, please don't hesitate to contact us again and we will be glad to help.

    Thank you for playing World Golf Tour.

    Regards,
    WGT Member Services

    so the next obvious questions  would be  ...what was the url (as there are no blogs or posts showing on my page)..who was it from ....was it accidental or deliberate.....guess we will never know.

    But thanks again WGT.i so missed my profile page.

    Raels
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