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Re: exiting my game

• andyson 6,415 Posts

  Sun, Jun 15 2014 5:55 PM

  Coincidentally I had a problem with Save & Quit earlier today.  The game client lost my saved game.
  
  I was 2 holes into the VUSO Qualifier and my meter got jumpy.  I decided to restart my browser and did a Save & Quit. 

  I got to the correct  Game Saved window: "Your game is now saved and it is safe to close your browser window".  So I closed the browser, restarted the Game Client, & logged in.  I did not clear caches.

  
  I saw the Saved Game Status window, then a WGT ad popped up.  When I closed the ad the game returned me to the main game client window.  When I checked the Qualifier tournament it said Play Again.  It had lost my saved game.
  
  Problem report was submitted this morning when it occurred Attn: WGTAdmin2.
  
  I tried to duplicate it just now.  No ad popped up and game is saved.  So maybe the ad somehow messes the sequence up?

• WGTadmin2 1,152 Posts

  Sun, Jun 15 2014 7:46 PM

  sorry for the problem, we will dig into it

• WGTadmin2 1,152 Posts

  Mon, Jun 16 2014 10:01 AM

  Andyson - I got the user submitted report, thanks!

  we are looking into this.  If it happens again please submit it again

• tramilleo 1,895 Posts

  Mon, Jun 16 2014 2:43 PM

  Where did they find you Admin? you are the first breath of fresh air since 2010 i hope they dont run you off :) And i apologizes for the email lol angry people should not be allowed to send emails lol :)

• WGTadmin2 1,152 Posts

  Mon, Jun 16 2014 6:46 PM

  thanks - we are just busy trying to run down the crashes people are seeing when they crash.

• mpritt 1 Posts

  Wed, Apr 29 2015 8:21 PM

  Was caught in the middle  of a round here when the site went down for maintenence, my game was apparently saved but when I try to continue the round never loads.