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Re: Bug Reporting Timeline

rated by 0 users
Tue, Nov 4 2014 4:31 PM (1 replies)
  • CleanHit72
    475 Posts
    Mon, Nov 3 2014 3:06 PM

    Today I was playing a ReadyGo Tourney and on the last hole and my last tap-in for birdie the game module froze.  I right clicked on the screen and submitted a bug report to WGT.  I would like to know what to expect next.  How long before I hear something from WGT?  Will I be getting my credits refunded for the ReadyGo?  Will my score be posted/recorded for the tourney?  It is unacceptable if I lose out on both (the cost to play & a WD status).

  • WGTicon
    12,511 Posts
    Tue, Nov 4 2014 4:31 PM

    CleanHit72:

    Today I was playing a ReadyGo Tourney and on the last hole and my last tap-in for birdie the game module froze.  I right clicked on the screen and submitted a bug report to WGT.  I would like to know what to expect next.  How long before I hear something from WGT?  Will I be getting my credits refunded for the ReadyGo?  Will my score be posted/recorded for the tourney?  It is unacceptable if I lose out on both (the cost to play & a WD status).

    hi

    we do not reply to bug reports. they go to engineers direct and while sometimes they ask me to ask for more info, that usually not the case.

    as for the rest, please drop us an email to members@worldgolftour.com and they should take care of you.

    -wgticon

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