Forums

Re: RG tournament 72949 "broken"

• JoeMaverick 843 Posts

  Wed, Dec 3 2014 11:23 PM

  The Ready Go tournament Legend Olympic Club Front 9 (Id: 72949) has ended since one day but we didn't receive the credits and the tournament is not available to play anymore.

  Can you fix that?

   

  Thanks.

• 2,840 Posts

  Thu, Dec 4 2014 10:58 AM

  JoeMaverick:

  The Ready Go tournament Legend Olympic Club Front 9 (Id: 72949) has ended since one day but we didn't receive the credits and the tournament is not available to play anymore.

  Can you fix that?

   

  Thanks.

  I just looked, it does appear the tournament has paid out.  You can look in your transaction history to see how many credits you won.

   

  - WGTdbloshoe

• JoeMaverick 843 Posts

  Thu, Dec 4 2014 12:35 PM

  WGTdbloshoe:

  JoeMaverick:

  The Ready Go tournament Legend Olympic Club Front 9 (Id: 72949) has ended since one day but we didn't receive the credits and the tournament is not available to play anymore.

  Can you fix that?

   

  Thanks.

  I just looked, it does appear the tournament has paid out.  You can look in your transaction history to see how many credits you won.

   

  - WGTdbloshoe

  Yes I've received the credits round 2 hours ago. Thanks :)

• fmagnets 3,640 Posts

  Thu, Dec 4 2014 12:51 PM

  ID 73001

• 2,840 Posts

  Thu, Dec 4 2014 2:13 PM

  fmagnets:

  ID 73001

  That one should be closing shortly, it was stuck.

   

  - WGTdbloshoe

• fmagnets 3,640 Posts

  Thu, Dec 4 2014 2:48 PM

  WGTdbloshoe:

  fmagnets:

  ID 73001

  That one should be closing shortly, it was stuck.

   

  - WGTdbloshoe

  15 goes at settling it and counting. Can your engineers really not fix this non-settlement issue properly rather than tackling tournaments individually when they get stuck?

• 2,840 Posts

  Thu, Dec 4 2014 3:01 PM

  fmagnets:

  WGTdbloshoe:

  fmagnets:

  ID 73001

  That one should be closing shortly, it was stuck.

   

  - WGTdbloshoe

  15 goes at settling it and counting. Can your engineers really not fix this non-settlement issue properly rather than tackling tournaments individually when they get stuck?

  For the most part there are not issues with tournaments closing.  It can pop up due to multiple tournaments closing, which is happening right now with all the Monthly tournaments that just ended a few days ago.

   

  - WGTdbloshoe

• Spammage 694 Posts

  Thu, Dec 4 2014 7:59 PM

  Now 73051 is hung.

• WGTicon 12,511 Posts

  Fri, Dec 5 2014 12:11 PM

  thanks