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Re: CC pass count?

• Yumatchi 7 Posts

  Mon, Dec 8 2014 5:30 PM

  Hello,

  When I tried to do a Closest-to-the-Hole yesterday, since I already used my CC pass in the morning, I bought a new one by accident and played my round. Today, I see that I have only 1 CC pass, even though I bought a new one yesterday... How many can you have in your profile? Because if it's only allowed to own one, at least I want my 37 credits back...

  Thank you!

• WGTyphoon 597 Posts

  Tue, Dec 9 2014 9:54 AM

  I went ahead and asked a Customer Support Representative to assist you with this issue. They've provided you with an additional pass. If you experience something like this in the future make sure to contact Customer Support with as much detail as possible.

  -WGTyphoon

• alosso 21,070 Posts

  Tue, Dec 9 2014 10:08 AM

  Yumatchi:

  I bought a new one by accident and played my round. Today, I see that I have only 1 CC pass, even though I bought a new one yesterday... How many can you have in your profile?

  You may have as many passes as you can buy - my max was three (won in the Clash).

  But, as long as you possess any of those passes, you will not get any free one.
  The procedure underlined (from WGT's FAQs)

  If you are a member of a country club, you will automatically be awarded one pass. If you use that pass you will receive another one 12 hours later.

  will be delayed until all of those passes have been spent. At that moment,
  the 12 hours timer for the next free pass will start to run down.

  Thus buying a pass is punished by an additional delay before we get the next free one. IMNSHO, buying CC passes is a waste of credits.

• Yumatchi 7 Posts

  Tue, Dec 9 2014 5:07 PM

  Hello,

  Thanks for the help and for the additional pass. I suppose you mean the "Help Request" page? I'll think about it next time.