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Re: MPC extra holes bug

• DanManCan 270 Posts

  Sun, Mar 1 2015 3:25 PM

  Players beware! If you have a MPC game that is supposed to go extra holes, you will not be able to get there. You will get frozen blank screens, you will not be able to send a bug report. Players will disconnect to get back to the game, but it will freeze with a blank screen everytime. If you are not aware of this and drop the match, whoever disconnects 3 times first, will be DQ'd and lose there credits! It would be nice, if WGT would acknowledge this new bug and fix it, because usually MPC's that are going extra holes are good matches, and it's a shame they cannot be completed.

• PaulZava 23 Posts

  Sun, Mar 1 2015 3:47 PM

  I emailed them yesterday:

  It happened a few days back and again today.

  I'm playing match challenge. I'm the host. All square after 9 holes. I'm getting stuck - can't get through to the 10th hole. Just a gray screen is appearing.

  When will this be fixed?

  Why don't you put up a message on the board so players are aware of this issue?

   

  Their response:

  Dear Paul,

  We are working towards to get a fix in as quick as possible. As soon as we get a fix in we will announce it.

  WGT Member Services

   

  How about announcing the problem NOW?????

   

• Tamsach 2,823 Posts

  Sun, Mar 1 2015 4:39 PM

  last week I had the same but WGT refunded my credits. Tonite I was playing an Alternate mp and we had the same experience. even after 9 holes and impossible to play the eh. Pls WGT, let us know when we'll be able to play again without troubles. Tks, bye

• WGTadmin 1,166 Posts

  Mon, Mar 2 2015 10:57 AM

  We made an announcement about this issue prior to the weekend. We apologize for the inconvenience and if this occurred to contact Support if any credits were at issue. 

  Thank you very much for your patience while we get this resolved.

  http://www.wgt.com/forums/p/295570/2114998.aspx#2114998