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Re: Frustrating bugs

rated by 0 users
Mon, Mar 2 2015 11:27 AM (1 replies)
  • BeeLowPar
    10 Posts
    Mon, Mar 2 2015 7:11 AM

     For the last 3 days I have lost my 880 bonus points and cc pass due to quitters on 1st to 3rd holes. How is this fair? Also, I have lost last 3 alt shot games due to a glitch in program.. if there is a tie on last hole.. you do not go to xtra holes and the game locks up. As I pay HIGH PRICES for my balls, I think that a refund for the ball usage would be allowed. Why should I pay for hits on my balls due to your programs glitches?

    Getting more frustrated daily

  • WGTadmin
    1,166 Posts
    Mon, Mar 2 2015 11:27 AM

    BeeLowPar:

     For the last 3 days I have lost my 880 bonus points and cc pass due to quitters on 1st to 3rd holes. How is this fair? Also, I have lost last 3 alt shot games due to a glitch in program.. if there is a tie on last hole.. you do not go to xtra holes and the game locks up. As I pay HIGH PRICES for my balls, I think that a refund for the ball usage would be allowed. Why should I pay for hits on my balls due to your programs glitches?

    Getting more frustrated daily

    If you are worried about completing a game for the consecutive days streak, it is best to just play a single player game so that you do not have to worry about the other player quitting. This will ensure that you receive the max 880 XP. Additionally, if a player quits just make sure to complete the game.

    In regards to the game not continuing after going to extra holes, we are aware of this issue and currently working on a solution. At this time are are not sure when the fix will be released and appreciate your patience.

    Please contact Support at the link below regarding the ball refund.

    http://www.wgt.com/help-request.aspx

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