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Re: how to bind my wgt mobile player to my laptop

• BeLLpePPer1966 1 Posts

  Thu, Apr 23 2015 5:45 PM

  just found out I can play on my laptop, is there a way to bind my existing mobile account (mobile accounts have no password) so that i dont have to start all over when playing on my laptop?

  Thank you

• WGTShamWow 924 Posts

  Fri, Apr 24 2015 9:55 AM

  BeLLpePPer1966:

  just found out I can play on my laptop, is there a way to bind my existing mobile account (mobile accounts have no password) so that i dont have to start all over when playing on my laptop?

  Thank you

  Hi,

  Have you contacted Customer Support yet? They should be able to help you resolve the Password issue you are facing. Provided the link to contact them below.

  Customer Support

  All the Best,
  WGTShamWow 

• YankeeJim 25,827 Posts

  Fri, Apr 24 2015 2:09 PM

  BeLLpePPer1966:

  just found out I can play on my laptop, is there a way to bind my existing mobile account (mobile accounts have no password) so that i dont have to start all over when playing on my laptop?

  No. The mobile game and the PC version aren't compatible in that they use different systems. You can play the same tournaments and start on one and finish on the other (by saving game) but if you want to play on the PC you have to log in there. You can't play PC-to-mobile.

  You shouldn't have to start over on your PC every time, though. Your log in info is the same for both. If your PC is not remembering you, you need to make sure your cookies aren't getting cleared on exit and that WGT is allowed to set them. That's where your log in info is saved.

  Not sure if this is where you're at but hope it helps.