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Re: What gives, WGT?

rated by 0 users
Sun, May 31 2015 2:21 PM (3 replies)
  • fasffreddy1
    354 Posts
    Sun, May 31 2015 10:12 AM

    This morning i was playing a match when the notification came up that this was the last ball of this type in my inventory. I bought a new sleeve and went back to my round which only had a couple of holes left. Later, I check the number of balls totaled in my equipment. The total was one ball! Now I don't propose to be a mathematician, but since I was playing with a ball and bought three more, I should have four balls not one. You can check my playing since buying the balls and also you can see on my profile that I bought them today.

    While I am at it, why does the "You need some more balls" notification display before I actually need them like what happened to me today? This whole thing smells and I don't like the odor. By the way, I am a Legend with over three years playing this game.

  • WGTyphoon
    597 Posts
    Sun, May 31 2015 12:54 PM

    We're aware of the message showing up prematurely. Our team is looking into resolving this matter. I apologize for the inconvenience this caused.

    -WGTyphoon

  • MBaggese
    15,378 Posts
    Sun, May 31 2015 1:24 PM

    Typhoon, I think you missed the m in point of the OP's thre d

     

    fasffreddy1:
    I bought a new sleeve and went back to my round which only had a couple of holes left. Later, I check the number of balls totaled in my equipment. The total was one ball! Now I don't propose to be a mathematician, but since I was playing with a ball and bought three more, I should have four balls not one. You can check my playing since buying the balls and also you can see on my profile that I bought them today.

     

      Freddy, suggest you em il Customer Support for your sleeve.

  • WGTicon
    12,511 Posts
    Sun, May 31 2015 2:21 PM

    you can also check your account tab and see if the purchase went through or not. i would also check to make sure it's the same balls as you meant to buy. just in case

    -wgticon

    MBaggese:

    Typhoon, I think you missed the m in point of the OP's thre d

     

    fasffreddy1:
    I bought a new sleeve and went back to my round which only had a couple of holes left. Later, I check the number of balls totaled in my equipment. The total was one ball! Now I don't propose to be a mathematician, but since I was playing with a ball and bought three more, I should have four balls not one. You can check my playing since buying the balls and also you can see on my profile that I bought them today.

     

      Freddy, suggest you em il Customer Support for your sleeve.

     

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