So, I had about 500 putts left in my Putter Pal when I initiated play in the US Open qualifier, which scored me a free 100 shot putter pal. I didn't finish my qualifying round, but the free Lexus putter pal remained. However, over that putter pal was used up, my previous putter pall (and the remaining 500 or so putts) was not restored. I was told that my original Putter Pal would be restored with 1000 putts, but instead 1 single putt was added.
I've attempted multiple times to secure follow up regarding this (first message went out from me on 30 May) but still no resolution...