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Re: Difficulty with support

rated by 0 users
Tue, Jun 7 2016 8:49 AM (1 replies)
  • Volsfan324
    Volsfan324
    1 Posts
    Tue, Jun 7 2016 7:41 AM

    Why is it so difficult to get help with a lost password that was accidentally deleted. It asks for old password to reset it. If I knew the old password I wouldn't need to ask for a new password. Customer support is very poor and I have been having this issue for 2 days now and have gotten no help since sending the ticket. 

  • WGTChampion
    WGTChampion
    1,917 Posts
    Tue, Jun 7 2016 8:49 AM

    Hi, I had CS look into this and you were actually replied to with a new password on yesterday. I'm having them resend the information since you obviously did not receive the information. Be sure to add members@worldgolftour.com to your address book so these messages do not get sent to your SPAM folder. 

    _CHAMPION

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