darktone:
If you reward your good customers and penalize your bad customers soon you will only have good customers- at least this is how it worked in my multi- million dollar business.....
But you will have a lot less customers spending money. So called "bad customers" still spend money!
Perhaps that is why "your multi-million dollar company" did not do so well, or you would have had plenty of money to upgrade clubs and not worry about the cost (as other threads indicate).
Good advice about playing with friends, CC members and trusted players, if you continue to play with random players, then you must either accept players (especially lower level players) quit or accept you are a slow learner.