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Re: Two accounts

• DHakes 1 Posts

  Tue, Apr 11 2017 1:57 PM

  It seems as though I have two accounts.  I always play from my mobile device and I am on level 87 or 88.  When I log onto WGT on my laptop, I'm back to being a HACK.  :)  I've tried using Facebook to login on the laptop to no avail.  

  When I go to my account on my phone, it says I am Facebook connected.  

  Is there something I am missing?

  Thanks for your help.

   

  Dvan

• opyeuclid 6,710 Posts

  Tue, Apr 11 2017 3:07 PM

  Sir ,  scroll down to the bottom of this page , next to the WGT logo on the left click on " contact "  ,  then  click on " customer support "  You will find better help there than here in the forums .

  OPY

• WGTElectro 90 Posts

  Tue, Apr 11 2017 3:18 PM

  Hey Dvan,

  Shoot us an email at Members@worldgolftour.com so that we can help get this resolved for you and have you on the same account across all devices.

  Cheers,

  WGTElectro

• opyeuclid 6,710 Posts

  Tue, Apr 11 2017 3:38 PM

  Thank you WGTElictro .  Nice to see someone from the office / HQ reply .

  OPY

• YankeeJim 25,827 Posts

  Tue, Apr 11 2017 4:40 PM

  opyeuclid:

  Thank you WGTElictro .  Nice to see someone from the office / HQ reply .

  He's all gung ho and everything. Give him a few weeks.  LOL   ;-)

• donavan444 1 Posts

  Tue, Apr 11 2017 6:37 PM

  Thank you, WGT Electro (and everyone else!!)  Appreciate the help!

   

  Donavan

• Bill19542 169 Posts

  Wed, Apr 12 2017 5:12 AM

  Log out of the account on the laptop then log back in with the same details you use for your phone.

• JimbeauC 5,835 Posts

  Wed, Apr 12 2017 9:33 AM

  From what I've seen in the past using facebook to get started here is a huge mistake. Glad it wasn't an option way back when.