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Re: Internet Explorer 9

• AndyAEllis 1,761 Posts

  Mon, May 16 2011 8:08 AM

  I've just upgraded to IE 9 and suddenly, the buy WGT credits and purchase items from the pro shop, won't work. As soon as I click purchase now, it just takes me back to the home-screen. Clearly I have something enabled (or disabled?) but can anyone tell me what it might be?

• chrisironsbones 3,524 Posts

  Mon, May 16 2011 9:09 AM

  AndyAEllis:

  I've just upgraded to IE 9 and suddenly, the buy WGT credits and purchase items from the pro shop, won't work. As soon as I click purchase now, it just takes me back to the home-screen. Clearly I have something enabled (or disabled?) but can anyone tell me what it might be?

  Maybe the Flash Player might need re-installing.

   

• WGTicon 12,511 Posts

  Mon, May 16 2011 9:11 AM

  AndyAEllis:

  I've just upgraded to IE 9 and suddenly, the buy WGT credits and purchase items from the pro shop, won't work. As soon as I click purchase now, it just takes me back to the home-screen. Clearly I have something enabled (or disabled?) but can anyone tell me what it might be?

   

  Hi

  there are 2 issues. one maybe just cookies/temp files, which after following directions below, you can fix. but 2nd is a bug with IE9, so if that's the case, you may need to try to use a different browser.

  • Clear Browser cache: Click here for instructions.
  • Clear Adobe Flash cache: Click here , and click the "Delete all sites" button in the Settings Manager.

  -wgticon