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Re: Cannot purchase clubs for discount during rental

• CrazyNewt 25 Posts

  Tue, Nov 21 2017 9:09 AM

  I've just hit level 85 and decided to try out the new Callaway Irons, which are currently showing as discounted to 3056c.

   

  Since I have 3222c in my account (having just purchased and additional 300c and sold my pingG25's) I should have enough to purchase the clubs for the discount price, but every time I try (whether in my iPAD or on the WGT web site) it keeps telling me I don't have enough to purchase them.

   

  Any ideas?

• CrazyNewt 25 Posts

  Wed, Nov 22 2017 8:38 AM

  I've since discovered that it is a known bug and that you can only buy discounted clubs if you have enough money to pay the non discounted price!

• BPeterson8256 2,911 Posts

  Sat, Dec 9 2017 9:17 AM

  CrazyNewt:

  Any ideas?

  Any time I have had a problem purchasing clubs, I have contacted customer service. They have always made it right for me, even if it was giving credit to my account later. When I hit that same level, and wanted those same clubs, it was showing that I couldn't rent them because I wasn't high enough level (the server had not updated). Once it did update, it was too late for the free rental. I contacted customer service, and then purchased the clubs. They gave me credit for the 10% discount after. Give CS a chance. They are very helpful.

• BPeterson8256 2,911 Posts

  Sat, Dec 9 2017 9:22 AM

  Correction: I commented I had a similar problem at the same level. The problem I had occurred at L59. (being on time delay, I wonder if my correction will get posted before my comment. lol)