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Re: Black screen - no course

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Tue, Jun 21 2011 11:56 AM (9 replies)

mrfisho

2 Posts

Fri, Jun 10 2011 6:06 PM

When I log on and press continue, the course begins to load but all I get is a black screen. Have my pop ups turned off. Please help.

WGTicon

12,511 Posts

Sat, Jun 11 2011 12:08 PM

please try this and see if it helps you

Clear Browser cache: Click here for instructions.
Clear Adobe Flash cache: Click here , and click the "Delete all sites" button in the Settings Manager.

-wgticon

mrfisho

2 Posts

Tue, Jun 14 2011 11:17 PM

Thanks for help did all as suggested still no game. Checked pop of blocker was off. Game starts to load them picks up speed and jumps to black page. Any more suggestions appreciated.

YankeeJim

25,827 Posts

Wed, Jun 15 2011 5:56 AM

mrfisho:
Have my pop ups turned off

These need to be allowed for WGT.

WGTicon

12,511 Posts

Wed, Jun 15 2011 9:22 AM

mrfisho:

Thanks for help did all as suggested still no game. Checked pop of blocker was off. Game starts to load them picks up speed and jumps to black page. Any more suggestions appreciated.

try dissabling popup blocked and an antivirus and see if it changes anything

-wgticon

WGTadmin2

1,152 Posts

Wed, Jun 15 2011 10:17 AM

When you see the black screen, please right click and submit the error to WGT. This will give us all the info we need.

We have been trying to track down this issue for awhile and could not reproduce it.

porknpoop

3 Posts

Wed, Jun 15 2011 5:30 PM

I am having a new problem. The backswing lets go on it's own. 1/2 inch--1 inch it varies each time. I have rebooted-cleaned all caches- popups off. I am at level 52 and this just started about a week ago. Any suggestions.