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Re: HIO Challenge Not Paying Out

Thu, Apr 26 2018 9:33 AM (4 replies)
  • ItsTooSweet
    ItsTooSweet
    149 Posts
    Wed, Apr 25 2018 6:53 PM

    The HIO Challenge has not been paying out for me. I have been inside the circles at least 5 times in the last couple of days. The congratulations movie plays but the credits don't get awarded to the account. Anyone else noticing this?

  • TopShelf2010
    TopShelf2010
    10,915 Posts
    Thu, Apr 26 2018 4:50 AM

    .

  • ItsTooSweet
    ItsTooSweet
    149 Posts
    Thu, Apr 26 2018 8:17 AM

    TopShelf2010:

    Have you contacted Customer Service directly?

    Yes. I haven't heard back yet.

  • TopShelf2010
    TopShelf2010
    10,915 Posts
    Thu, Apr 26 2018 8:41 AM

    .

  • ItsTooSweet
    ItsTooSweet
    149 Posts
    Thu, Apr 26 2018 9:33 AM

    TopShelf2010:
    Maybe I will try the Challenge next time out and see what happens.

    I had one pay off today. The two days prior though when I looked in my account history I never saw a credit, just a debit.

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