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Re: cant log on

• joumana 1 Posts

  Thu, Aug 4 2011 9:07 PM

  playing wgt for months now on my desktop.all of a sudden  when i go to home page it starts loading so i can enter name and password but it gets as far as 37% and then continues to try loading but freezes at 37% while the circle continues to spin.

  why is that.tried a couple days now with no success. 

• WGTicon 12,511 Posts

  Thu, Aug 4 2011 10:25 PM

  joumana:

  playing wgt for months now on my desktop.all of a sudden  when i go to home page it starts loading so i can enter name and password but it gets as far as 37% and then continues to try loading but freezes at 37% while the circle continues to spin.

  why is that.tried a couple days now with no success. 

  Hi

  it seems to be a flash issue. can you try the following for all browsers and see if it helps?

  • Clear Browser cache: Click here for instructions.
  • Clear Adobe Flash cache: Click here , and click the "Delete all sites" button in the

  -wgticon