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Re: Tournament payouts during recent issues

• GriffDuff 282 Posts

  Fri, Dec 6 2019 2:56 PM

  Some recent tournaments have not paid out credits. I know there were two in my country club, and I'm pretty sure the November monthly tournaments have not paid out yet. 

  I know those always take a few days to happen, but this seems to have coincided with those few days when a few things were haywire (maybe Dec 3-4?), when the country club forums were inaccessible and possibly a few other things were off. 

  It could just be me. Has anyone else noticed?

  Griff

• TheSpark4 42 Posts

  Fri, Dec 6 2019 11:53 PM

  Last week’s tourney’s (wk 48) haven’t paid out, no. 
  Always get emails in my junk folder, haven’t as yet. Normally pay out tues/weds of the following week, would think all the downtime/glitches this week have put things behind a bit!? 

  Nov monthlies haven’t been credited either, but that’s pretty standard - usually pay out a week or two into the following month.

  Someone in my CC raised this the other day, sure will get sorted soon enough 👍 

• DampandDusty 125 Posts

  Sat, Dec 7 2019 12:58 PM

  GriffDuff:

  Some recent tournaments have not paid out credits. I know there were two in my country club, and I'm pretty sure the November monthly tournaments have not paid out yet. 

  Yes, Griff.

  We had a credits paid CC tournament not pay - it was a Set of the Week.

  Have messaged customer services.

  Many Wk 48/Nov tourneys not paid out yet. Prob due to manpower going to the downtimes/glitches this week?

   

   

• DoctorLarry 4,307 Posts

  Sat, Dec 7 2019 1:28 PM

  DampandDusty:

  Many Wk 48/Nov tourneys not paid out yet. Prob due to manpower going to the downtimes/glitches this week?

  Yes - I am still waiting for a Week 48 payout.

  I would think this should be fairly automated - but apparently not - or the automaton freaked out.

• borntobesting 9,695 Posts

  Sat, Dec 7 2019 2:51 PM

  TheSpark4:

  Last week’s tourney’s (wk 48) haven’t paid out, no. 
  Always get emails in my junk folder, haven’t as yet. Normally pay out tues/weds of the following week, would think all the downtime/glitches this week have put things behind a bit!? 

  Nov monthlies haven’t been credited either, but that’s pretty standard - usually pay out a week or two into the following month.

  Someone in my CC raised this the other day, sure will get sorted soon enough 👍 

  Usually it takes about 2 weeks for monthly tournaments to pay off.

   

• DoctorLarry 4,307 Posts

  Sun, Dec 8 2019 11:09 AM

  borntobesting:

  Usually it takes about 2 weeks for monthly tournaments to pay off.

   

  Joe - what about weeklies?

  I don't play them often but it seems WGT should get them done in a week or less - 6.5 days and still waiting for last weeks payout!

• DonCaron 5,502 Posts

  Sun, Dec 8 2019 2:53 PM

  DoctorLarry:

  borntobesting:

  Usually it takes about 2 weeks for monthly tournaments to pay off.

   

  Joe - what about weeklies?

  I don't play them often but it seems WGT should get them done in a week or less - 6.5 days and still waiting for last weeks payout!

  They were having problems last week with RG's and weeklies might have been affected also.

• borntobesting 9,695 Posts

  Mon, Dec 9 2019 4:05 AM

  DonCaron:

  DoctorLarry:

  borntobesting:

  Usually it takes about 2 weeks for monthly tournaments to pay off.

   

  Joe - what about weeklies?

  I don't play them often but it seems WGT should get them done in a week or less - 6.5 days and still waiting for last weeks payout!

  They were having problems last week with RG's and weeklies might have been affected also.

  Could be behind because of Thanksgiving. 

• DoctorLarry 4,307 Posts

  Mon, Dec 9 2019 5:30 PM

  borntobesting:

  DonCaron:

  DoctorLarry:

  borntobesting:

  Usually it takes about 2 weeks for monthly tournaments to pay off.

   

  Joe - what about weeklies?

  I don't play them often but it seems WGT should get them done in a week or less - 6.5 days and still waiting for last weeks payout!

  They were having problems last week with RG's and weeklies might have been affected also.

  Could be behind because of Thanksgiving. 

  Got the weekly credits today (only a week late!)