ScottHope:
Hi Mr D. Did you have a golf bag in the old flash game? I have a hunch that it may still cause issues even now. Best contact someone at members@worldgolftour.com or hop onto WGT Golf on Discord and track down wgtnico to see if he can sort you out.
Good suggestion on contacting CS, especially if they are claiming the credits have been issued but they haven't. However I had a golf bag in the old game and have never had any problems selling anything off that I bought straight up through the new version.
Maybe if his old driver was purchased through the old Flash version I could see it being a problem, but then again I was able to sell off all my old clubs from Flash with no issue after coming back to the game after an extended break (maybe I was just lucky?). I've bought/sold many clubs and the only thing I've ever had an issue with is a 52* Vokey wedge that I got as part of a 4 wedge "bundle" promotion. Of course the 52* is the only one I have absolutely no use for, but it's the one club out of that 4 club set that I'm not allowed to sell back - go figure 😉.