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Re: App sign-up, won't let me use my current name

rated by 0 users
Sat, Oct 31 2020 10:14 AM (9 replies)
  • nyctc7
    nyctc7
    160 Posts
    Fri, Oct 30 2020 2:53 PM

    Says "You already have a WGT account for that Email Address."

    What to do? Obviously I want to keep my current level and tier. 

    EDIT: It's quite possible that months ago I signed up for it, didn't like it compared to current desktop version, and deleted it. If that's the case then I don't know what to do. 

    EDIT: See my post below, I think solved it

  • bossbird
    bossbird
    2,225 Posts
    Fri, Oct 30 2020 4:17 PM

    Best to send an email to WGT , at 

    members@wgt.com

    this is a forum , but for your problem you need customer services.

  • nyctc7
    nyctc7
    160 Posts
    Fri, Oct 30 2020 4:33 PM

    OK will do

  • ScottHope
    ScottHope
    10,427 Posts
    Sat, Oct 31 2020 1:56 AM

    bossbird:
    members@wgt.com

    Does that email replace members@worldgolftour.com Lesley?

    When did that happen?

  • borntobesting
    borntobesting
    9,700 Posts
    Sat, Oct 31 2020 4:01 AM

    ScottHope:

    bossbird:
    members@wgt.com

    Does that email replace members@worldgolftour.com Lesley?

    When did that happen?

    they both have worked for several years

     

  • borntobesting
    borntobesting
    9,700 Posts
    Sat, Oct 31 2020 4:05 AM

    You don't need to sign up. You already have a WGT account. Just sign in with your WGT name and password. If you did manage to sign up and make a second account you could get banned.

    If he does E-mail C/S hopefully they will explain to him that it is just 1 game and he doesn't need to sign up. 

  • MarchieB
    MarchieB
    1,530 Posts
    Sat, Oct 31 2020 7:48 AM

    As Borntobesting wrote above,

    DO NOT use the "NEW PLAYER" button as this would be creating a NEW Account. This is for people who have never played WGT golf. If you played on Flash you are not a new player. You use your existing account across all platforms (Flash/PCEA/Mobile)

    Just use the "Sign In" button with your current Username and Password.

  • bossbird
    bossbird
    2,225 Posts
    Sat, Oct 31 2020 9:33 AM

    ScottHope:

    bossbird:
    members@wgt.com

    Does that email replace members@worldgolftour.com Lesley?

    When did that happen?

    I have always used the abbreviated version , Scott , so can’t give an idea of timescale , sorry 

  • ScottHope
    ScottHope
    10,427 Posts
    Sat, Oct 31 2020 10:05 AM

    Okay Lesley & Joe, thank you.  ; )

  • nyctc7
    nyctc7
    160 Posts
    Sat, Oct 31 2020 10:14 AM

    SOLVED 

    The "Get The App" button on my profile page didn't work as I wrote above. So I did a google search for World Golf Tour App. I do not have a smartphone so I didn't download if it said it was for that purpose, like Google Play.

    I found one and installed the app and when I opened it on my desktop, it showed my name nyctc7, rank, and tier. 

    Now I just have to learn the new format. 

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