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Re: Customer Support

• springkikker 11 Posts

  Tue, Feb 25 2025 2:29 AM

  I've sent a request 21 days ago , again 14 days ago and 7 days ago about reinstating my CDP , which i've lost by accident.

  Never heard from WGT in the last weeks ,no response whatsoever.

  Is this due to the change in management or is it something else?

  Hope Nico reads this or someone else who knows whats going on .

  Someone else having the same issues ?

  gr.Jesse

• callaghan159 6,447 Posts

  Wed, Feb 26 2025 2:41 AM

  Fastest way to things corrected imho is to friend Nico and send him a message. I have no issues getting thing corrected doing it this way.

• ScottHope 10,657 Posts

  Wed, Feb 26 2025 3:04 AM

  Apparently they lost some support staff when topgolf left, so they are a bit short in that department currently.

• Duphpherer 486 Posts

  Wed, Feb 26 2025 6:12 AM

  Discord is where Nico spends his day. M-F 9-5 approximately. 

  https://discord.com/invite/pkhKNd4qjT

   

• springkikker 11 Posts

  Wed, Feb 26 2025 7:35 AM

  callaghan159:

  Fastest way to things corrected imho is to friend Nico and send him a message. I have no issues getting thing corrected doing it this way.

  Tx for the replies ...friended him and will forward the issue ....

  J.

   

• springkikker 11 Posts

  Wed, Feb 26 2025 8:35 AM

  Solved !!    Finally a response and to my satisfaction ....Tx