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Re: Can't Get Game To Open On Mac After WGT Update

• ScottHope 10,677 Posts

  Thu, Mar 6 2025 11:11 AM

  This might help, but then again it might not.

• Bun3107 1,004 Posts

  Thu, Mar 6 2025 5:13 PM

  you basically install and play WGT through Steam store.

  https://store.steampowered.com/about/

  You install Steam app and search for WGT to install and open the app from there.

• Bun3107 1,004 Posts

  Thu, Mar 6 2025 5:18 PM

  Tried uninstall with different apps (included the one Scott suggested) but none working so far for me. Issue still persists.

• CRowan 431 Posts

  Sat, Mar 8 2025 8:38 AM

  Well, it is March 8th and the problem still happens. It just happened to me today. I emailed WGT and waiting for their reply. Now using Steam to play WGT.

• CapeFed 6 Posts

  Sun, Mar 9 2025 3:40 PM

  I have yet to have WGT tech support ever resolve issues that I've submitted years ago.  Every time they do another update, some other glitch occurs, at least on Mac computers.  This is just the latest one.  And, why isn't the issue posted anywhere on the site or sent to our WGT inbox?  Is anyone from WGT monitoring these "Help" forums?

  For the past two months following a WGT update, the game's resolution changes after I sign out.  I have to go into the game settings and reset it to 1920 x1080.  I brought this to their attention two months ago and received a reply saying they've heard the same thing from other users and that they're looking into it.  Never heard another word and the problem persists.

  I can also never see the end chats at the end of a match such as "GG" or "Nice game."  I'll get the message indicator saying "1" and when I click on to see the message it says that the user is no longer in the chat room.  So, it's basically impossible to see the opponent's final message. 

  It's a great game, but still very frustrating because tech support is not helpful or communicative.

• AnaNikolaj 657 Posts

  Sun, Mar 9 2025 6:35 PM

  CapeFed:

  For the past two months following a WGT update, the game's resolution changes after I sign out.  I have to go into the game settings and reset it to 1920 x1080.  I brought this to their attention two months ago and received a reply saying they've heard the same thing from other users and that they're looking into it.  Never heard another word and the problem persists.

   

  I had similar issues, only with a different resolution. Managed to fix it by following advice from Yiannis, who is a very tech savvy and most helpful person. All I had to do was to change my monitor resolution to the same one I had in the game. If they are not the same, your computer tends to want to change your game setting to what the monitor settings are. Had to get used to having a black vertical stripe on both sides of my monitor, but never ever had the game change its resolution since and it's been a year and a half.

   

  CapeFed:

  I can also never see the end chats at the end of a match such as "GG" or "Nice game."  I'll get the message indicator saying "1" and when I click on to see the message it says that the user is no longer in the chat room.  So, it's basically impossible to see the opponent's final message. 

   

  The reason you can't see a message is because the opponent didn't write it. That one (1) you see in the chat box represents the game's message saying your opponent had left. If they had written anything before they left, the message count would've said 2. And if they had written something and were still around, the counter would say 1 and you'd be able to see it. 

• CapeFed 6 Posts

  Sun, Mar 9 2025 6:58 PM

  Thank you for your reply.  I really appreciate it.