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Re: WGT Support - is 8 days and waiting…. Normal?

rated by 0 users
Mon, Apr 7 2025 4:59 PM (2 replies)
  • Isteady61
    9 Posts
    Tue, Apr 1 2025 6:32 PM

    Guys

    I sent an email to you on March 24th, and another on March 29th looking for an answer to my question about my consecutive day playing streak. Is it unreasonable for me to expect an answer before now? I know you are busy, and support is under-staffed, but really? Have I not spent enough $$$, or does my “Nation” status not count? I am glad to be rid of Top Golf, but just looking for some service for a long time customer.

  • BongoHerbert
    1,145 Posts
    Mon, Apr 7 2025 2:03 AM

    I've been waiting 14 days for a reply to my problem (resetting back a level) and still no reply.

  • BlackBogey
    676 Posts
    Mon, Apr 7 2025 4:59 PM

    BongoHerbert:

    I've been waiting 14 days for a reply to my problem (resetting back a level) and still no reply.

    You can't go back in Levels or Tiers, so that's likely why you haven't received a reply.

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