Forums

buying credits

• JSilvy99 5 Posts

  Wed, May 2 2012 6:59 AM

  I have purchaed credits, bought equipment.  It has not registered and I find myself still with all starter clubs.  When I "update equipment" nothing happens.  Can someone help please???

• WGTicon 12,511 Posts

  Wed, May 2 2012 9:09 AM

  hi

  are you saying that when you look in your bag, select club you want to upgrade with newly bought one and then scroll left or right, those clubs are not shown?

  -wgticon

• JSilvy99 5 Posts

  Wed, May 2 2012 10:08 AM

  no, it offers me to upgrade but upgrade button is not highlighted so I cant click on it.  No response

• JSilvy99 5 Posts

  Wed, May 2 2012 10:13 AM

  when I click on "Forum" to write customer service, nothing happens

• WGTicon 12,511 Posts

  Wed, May 2 2012 12:23 PM

  hi

  I think i follow it. can you try using another browser and then tell me if it worked or not.

  you can also try clearing cookies/temp files for both flash and browser and trying again.

  -wgticon

• pjctas0822 4,591 Posts

  Wed, May 2 2012 12:30 PM

  Hold your shift key down when clicking on that support link. Hope that helps.

   

• JSilvy99 5 Posts

  Wed, May 2 2012 2:36 PM

  when I try to change equipment, the "SAVE CHANGES" button will not allow me to click. A;though the "CANCEL" works fine. I'm trying it on Explorer
  

  
  

  besides, I dont think it can be the browser since your system has taken credits for purchased products but not given me the product. I really enjoy the game but cant improve my game if I cant improve my equipment.

   

  I hope you understand my situation. If this cant be fixed I will be asking for a refund of the $10 spent

   

  Appreciate your assistance
  

• WGTicon 12,511 Posts

  Wed, May 2 2012 4:08 PM

  JSilvy99:

  when I try to change equipment, the "SAVE CHANGES" button will not allow me to click. A;though the "CANCEL" works fine. I'm trying it on Explorer

  
  

  besides, I dont think it can be the browser since your system has taken credits for purchased products but not given me the product. I really enjoy the game but cant improve my game if I cant improve my equipment.

   

  I hope you understand my situation. If this cant be fixed I will be asking for a refund of the $10 spent

   

  Appreciate your assistance

  Hi

  Please try another browser and let us know how that worked for you.

  -wgticon

• DannyPhan 1,013 Posts

  Wed, May 2 2012 5:53 PM

  Jeeze you'd think after playing his other account for 4 months or so he would know that!!!!