Twice in the last week I have been past the halfway mark on a survey only to be "disqualified" thus receiving zero credits.
I understand they are looking for a certain demographic. However, when I asked why we couldn't be awarded credits based on how far we have gotten in any particular survey this is the answer I received . . .
"Hi,
Thanks for contacting Peanut Labs customer support. I hope you're having a nice day!
Our
records show you have not been credited with the reward because you
were screened out of the survey. Screen-outs are based on demographics
our clients are looking to interview and it’s out of our control.
Rest
assured we are doing everything in our power to get more clients with
more open surveys. Give it a little while and we will have a survey for
you.
We appreciate you taking surveys with us and helping major brands make better products.
Thank you,
Peanut Labs Support"
I know I was "screened out." What I was complaining about was spending 15 minutes on these surveys and not getting any benefit for my time. The response would indicate that they either didn't read my e-mail, comprehend my e-mail, or they are dumb as bricks and don't give a **** about those of us taking the surveys.
I want credit for the time spent doing surveys. Who's with me?