Forums

WGT..re;Complaints..

• 9,041 Posts

  Mon, Jun 18 2012 12:03 PM

  Thank you very much WGT,both issues sorted out to full satisfaction..appreciate your gesture Andy.

• WGTadmin2 1,152 Posts

  Mon, Jun 18 2012 5:46 PM

  take care

• stevereilly 5,910 Posts

  Mon, Jun 18 2012 8:32 PM

  I must say thank you also to WGT customer services,  you guys get a lot of stick in the forums, but my 1st experience of dealing with you was pretty good.

  I sent an e-mail giving the details of my gripe and got a personal response within 24 hours, and my problem was resolved.

• Oldbayrunner 1,774 Posts

  Tue, Jun 19 2012 5:58 PM

  alcaucin:

  Thank you very much WGT,both issues sorted out to full satisfaction..appreciate your gesture Andy.

  I think you owe them all an apology for all the stink you were creating in the forums instead of being patient. 

• 9,041 Posts

  Wed, Jun 20 2012 4:11 AM

  Oldbayrunner:

  I think you owe them all an apology for all the stink you were creating in the forums instead of being patient. 

    Why do you think I posted this ? An apology & recognition of their fairness. Maybe if I hadn't believed all the horror stories I read here,may have waited a decent lenghth of time ? On the other hand maybe my persistence paid off ?  Take your point though...Andy..

• chrisironsbones 3,524 Posts

  Wed, Jun 20 2012 4:33 AM

  In fairness to WGT when you e-mail them your problems will ALWAYS be looked into and sorted, no complaints from me at all about their customer service.  (was even sent $20 extra into account by mistake.LOL, but being the honest fellow i am i informed icon and the $$ was taken out of my account before finishing reading icons message, now that was a speedy response.LOL)

• marslender 7 Posts

  Sun, Apr 16 2017 9:32 AM

  Well, of course they had a quick response to that. It was their money they took back. Had the shoe been on the other foot, you may still be waiting to hear from them. 

• 9,041 Posts

  Sun, Apr 16 2017 10:19 AM

  alcaucin:

  Oldbayrunner:

  I think you owe them all an apology for all the stink you were creating in the forums instead of being patient. 

    Why do you think I posted this ? An apology & recognition of their fairness. Maybe if I hadn't believed all the horror stories I read here,may have waited a decent lenghth of time ? On the other hand maybe my persistence paid off ?  Take your point though...Andy..

  Can't even remember what this was about...

  Probably this replay.aspx?ID=9e8d8e10 eac6 43a8 9410 a07400d61b5c going by the date in Replays.

  Sounds like I got a sleeve from CS, tho @ the time the HIO was more important.

  and OBR..I take back taking your point !!

  I was too nice only 3 months in.  '-))

  Andy

• mystry78 880 Posts

  Sun, Apr 16 2017 10:36 AM

  WGT customer service does a great job, they resolved an issue I had yesterday promptly in the middle of a holiday weekend.

  I believe the only players having issue with them are those wearing the tin foil hats:)

  Frank

• Dneirf 438 Posts

  Sun, Apr 16 2017 11:09 AM

  *