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Music plays, but screen won't come online.

• VonStuka 554 Posts

  Thu, Aug 2 2012 12:59 PM

  I was playing last night when WGT did their nightly maintenance. so i saved the game. Today, when i went to finish the game, I hit "play now" and all i get is the starting music. The actual game screen does not even try to display itself. I've let them know about this, but i was hoping that someone might have a answer for me. This has never happened before and it's a little frustrating to be able to do everything else except play the actual game. Any and all help would be appreciated.

                                                                                     Thanks,

                                                                                     Von

   

• WGTicon 12,511 Posts

  Thu, Aug 2 2012 2:39 PM

  hi

  it seems like a flash issue. could you please clear cookies and temp files and see if that helps.

  -wgticon

• JimbeauC 5,835 Posts

  Thu, Aug 2 2012 3:18 PM

  VonStuka:

  Any and all help would be appreciated.

  Same here. After several attempts from various buttons, the problem (at least for me) was revealed. Pop-up blocker had lost WGT as a trusted site. Reset that and all was well.

  Hope this helps.

   

• VonStuka 554 Posts

  Thu, Aug 2 2012 6:40 PM

  JimbeauC,

  That seems to be the answer, thanks for your help.

                                                                                   Von

• JimbeauC 5,835 Posts

  Sat, Aug 4 2012 1:49 PM

  VonStuka:

  thanks for your help.

  Most welcome.