jakestanfill7: My guess is they haven't the first clue how to rectify the problem.
WGT.com is a great looking game, that plays mediocre, and is run by a generic company. I swear, it seems a few guys and gals were drinking in a bar and brainstormed the idea for this game, and are now running the company. This company just doesn't have that professional feel some other Internet companies have. It seems lackadaisical, and uninformed to me.
If this game in it's current state, is any indication of what the future holds for this game, then I wouldn't hold your breathe people for a stellar outcome. I think some professional CEO's need to come in and save this company and make the proper improvements to the game. Kind of like how Gordon Ramsey saves those Restaurant's that are on the brink of closing their doors. IMO.
Has anyone noticed the absence of MisterWGT since just before the update. I'm sure he's out shooting courses, but it does seem coincidental.