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lost profile

• jlocke50 2 Posts

  Fri, May 28 2010 4:42 AM

  I recently set up a profile for my son, who is home from active duty.  The following day, after he was just getting the hang of it...his profile disappeared.  His email address which was used to register is still active w WGT, but his profile is gone.  I gifted him w a sleeve of balls, and of course I haven't gotten a refund.  What's next?  He really likes to play the game.   Thanks, jlocke50

• YankeeJim 25,827 Posts

  Fri, May 28 2010 4:50 AM

  There's a secret plan in place to mess with anybody displaying a Rays logo. Until they get back in the cellar where they belong you will encounter this.  ;-)

  Seriously, this is a good place to start. Check the link out and learn about the browser caches because that's usually where problems like this get solved. GL to you, your son and those hapless Rays.   :-D

  http://wgt.com/news/archive/2010/03/09/have-you-cleared-your-cache-lately.aspx

• Soulcatcher 1,970 Posts

  Fri, May 28 2010 4:52 AM

  Send an e mail to WGT directly. 

  members@worldgolftour.com.

  They will be able to help you out.

• jlocke50 2 Posts

  Fri, May 28 2010 5:31 AM

  thanks...I'll try it