Hi Troy,
http://wgt.com/user/offers.aspx
Please click the link above and click the Contact Support link in the upper right hand part of the TrialPay page. You should see the offer that you attempted to complete
there. Under the actions column you'll see a link to contact support
that will be active as long as enough time has elapsed. Please click
that link and fill out all of the requested information and they will
review your claim. If the automated process fails to verify your
information then it will
need to be reviewed manually by the advertiser. Unfortunately, that does
happen from time to time and you'll need to allow a few extra days in
that particular case, but TrialPay's support is pretty good so they will
help you get it straightened out pretty quickly.
Most automated requests are completed with 30
minutes, but can take up to 1 business day to fulfill, so I would
recommend waiting at least 24 hours before submitting a claim.