You're a sensible man. I just wasted 235 credits on three new balls, and within 15 shots of taking one out of its packet, this happens
http://www.wgt.com/replay.aspx?ID=30508050-342f-4426-8eed-a17d014301d1
Where is the justification - other than "we want more money, loozah!" - for this sort of thing?
I have played Kiawah a dozen times (and more) and NEVER lost a free ball. I've played it twice since buying balls and lost three balls in less than six holes.
Money grabbing arseholes comes to mind.