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panel missing

• russellie 668 Posts

  Mon, Jul 15 2013 10:00 AM

  The left hand play now & sign in panel has dissapeared.

  Help appreciated

  Russ

• BWeb 532 Posts

  Mon, Jul 15 2013 10:17 AM

  Been happening to me too last couple of days , never happened in previous 3 1/2 years .

  Just keep refreshing page , thats all i do

• YankeeJim 25,827 Posts

  Mon, Jul 15 2013 10:37 AM

  I just encountered this today and it's the first time it has ever happened to me. Not only was I not seeing the Play Now box, browsers set to open in the game client (Iron, CD and Waterfox) all wouldn't load and I would get a box saying Get Flash. The Adobe site wouldn't load-kept getting that Snap error. It didn't look like WGT was causing it, either. 

  After a call to the ISP help desk it turns out that in New York and Virginia, around 11 AM EST, there was some kind of server error causing DNS issues. Their message said some sites might not be accessible and provided a temporary workaround in a new DNS address. Problem solved.

  I realize the OP is not in the EST but I learned something here about connectivity that just might apply. 

   

• courteneyfish 15,796 Posts

  Mon, Jul 15 2013 10:42 AM

  Minds been sticking today too but it seems ok now.

• russellie 668 Posts

  Tue, Jul 16 2013 2:20 AM

  Still there today. just get the 82% load wheel spinning constantly- refreshed and tried to reload 7 times. 

  Russ

• russellie 668 Posts

  Tue, Jul 16 2013 2:20 AM

  Still there today. just get the 82% load wheel spinning constantly- refreshed and tried to reload 7 times. 

  Russ

• russellie 668 Posts

  Tue, Jul 16 2013 2:20 AM

  Still there today. just get the 82% load wheel spinning constantly- refreshed and tried to reload 7 times. 

  Russ

• YankeeJim 25,827 Posts

  Tue, Jul 16 2013 5:11 AM

  Make the call to your  ISP help department. I can tell by the 3 posts you made that you're having loading issues. When you click "post" , if there's a delay in it posting and you click "post" again before it actually does, that gets remembered and will get in line to execute. This happens when there's slow data transfer, usually from a balky ISP.

• russellie 668 Posts

  Tue, Jul 16 2013 5:52 AM

  Tnx Jim. It happens everytime I navigate away from the main page . The rest of the page loads all except log in and play now,

  It's only been happening since that stupid advert bottom left corner has appeared. may be coincedence !!!

  Russ

• YankeeJim 25,827 Posts

  Tue, Jul 16 2013 6:51 AM

  russellie:

  t's only been happening since that stupid advert bottom left corner has appeared. may be coincedence !!!

  Maybe not. Adblock, one-click install, is free and will take that away.  :-)