The problem is specifically regarding those offered by Qualtrics. They are put on this site with Qualtrics apparently having every intention of defrauding WGT members of credits they are responsible for paying. When this happens WGT briefly pays it lip service but in fact is now a co-conspirator engaging in the fraud. They are well aware of what is going on with Qualtrics surveys yet they condone it by refusing to do anything about it. Instead they encourage suppliers to continue offering Qualtrics surveys here so they can collect their advertising dollars.
Despite WGT trying to appease us by claiming they will somehow get involved, they have proven over and over again that they will not. The last major outcry about a Qualtrics issue resulted in the revelation that even Peanut Labs couldn't find the survey when their website claimed they could. WGT personnel just plain disappeared rather than take care of their customers who were victims of that Qualtrics scam. An email or two, maybe a phone call made, and then total silence from WGT.
So, here we are again. Another Qualtrics scam, another failure by WGT to stop them from defrauding WGT customers and another failure by WGT to take care of its own customers after the fact.
Experience over the years here show that when we see posts like WGTBobbysworld's, either that WGT staffer is incredibly ignorant about WGT history and policy or a blatant liar. WGT has never shown any intention of getting involved and actually following through on our behalf.