MBaggese:
Clear your caches first.
Once done to eliminate it in the future, after you click "play now"...copy that url for the game client, and paste into a dedicated playing browser for your home page...once that browser is opened, it will go directly to the game client.
In the mean time, you can just use think link, or paste into a browser:
http://www.wgt.com/gameclient.aspx
+1 on both points!
After today's (1Aug2013) WGT re-tweak update to yesterday's (31Jul2013) big WGT overhaul, I found I had to clear both Flash and browser (Com. Dragon) cache, along with cookies and browsing history, in order to get a clean, functional game window.
Don't forget to reset your game options the way you like them. I personally think my game play is much smoother now, and I REALLY like meter action.
Downside is loss of right-click Zoom option, for analyzing approach setups vs green slope. My understanding of why WGT has eliminated all the right-click Flash options is that evidence showed that was the hack-route some 'cheat engines' were using. Additionally, games were getting corrupted by certain combinations of accidental use of right-click functions such as 'Play'.