While you ae waiting for these changes to be made is a perfect time to totally clean up your computer. I dont mean with a warm clothe Do all of your updates-clean all of your cookies and cache--run different antivirus`s run some malware removal progs--
You can find some good tools on microsoft .com--actually would be the first page that pops up -- look for security essentials and a cache cleaner and a windows defender
if you look hard enough you prob will find a cookie and old file removal tool
A CLEAN COMPUTER IS A HAPPY COMPUTER
FOX