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system shutting down all to often

• Les1999 4 Posts

  Sat, Feb 8 2014 2:20 AM

  More and more it seems we have players 'disconnecting' and leaving the other players to wait 2.20 minutes to carry on with the game.

  This in many players opinions this is far too long to wait to carry on with a game which one player buggers up - so many feel that only 60 secs is the time to wait because if a player is to return then 60 secs is plenty of time to do it in.

  This is beginning to distract from, what is, a very good online game so please WGT do something about it.

  I have just played in a game with only 3 players, 2 of which dropped out leaving me to play on my own - this is not good enough in mine, and others, opinion.

• ScottHope 10,435 Posts

  Sat, Feb 8 2014 4:38 AM

  Les1999:

  ~if a player is to return then 60 secs is plenty of time to do it in.~

  It isn't if you have to reboot.

   

• phiber 2,795 Posts

  Sat, Feb 8 2014 5:29 AM

  Sorry, it isn't always the end users fault.  4 of us playing from our CC night before last.  We tried 3 times to get a game in and WGT went down 3 times, would not let us finish the game.  

  First time, we had all hit our tee shots on the second hole, first player starts to hit approach and all 4 of us disconnect at exactly the same time.  it took around 5 minutes for wgt to come back up, and the script said the game had ended because we did not get back in time (or something to that effect)

  Second time, on Cabo B9, tee shots all good, start to make approach shots, 3 players on the green, 4th hits, WGT dies again for all 4 at the same time....lost greens fees (which WGT reimbursed after 2 days, thank you for that)

  Third time Congressional, same thing on tee shots to 3rd hole I think it was, wgt was down again for about 5 minutes. couldn't finish the game so we all decided WGT didn't want to play that night, we all quit.

  It isn't always on the end users end, sorry, that dog doesn't hunt.  Too, there are many times when one player will disconnect for what ever reason, then when they get reconnected, one or more players will get the so famous Sorry message and will have to restart WGT.  That has to be an error caused by they way WGT has coded the reconnect and its impact on other players in the game.

• spdemon 1,588 Posts

  Sat, Feb 8 2014 6:06 AM

  phiber:

  Sorry, it isn't always the end users fault.  4 of us playing from our CC night before last.  We tried 3 times to get a game in and WGT went down 3 times, would not let us finish the game.  

  First time, we had all hit our tee shots on the second hole, first player starts to hit approach and all 4 of us disconnect at exactly the same time.  it took around 5 minutes for wgt to come back up, and the script said the game had ended because we did not get back in time (or something to that effect)

  Second time, on Cabo B9, tee shots all good, start to make approach shots, 3 players on the green, 4th hits, WGT dies again for all 4 at the same time....lost greens fees (which WGT reimbursed after 2 days, thank you for that)

  Third time Congressional, same thing on tee shots to 3rd hole I think it was, wgt was down again for about 5 minutes. couldn't finish the game so we all decided WGT didn't want to play that night, we all quit.

  It isn't always on the end users end, sorry, that dog doesn't hunt.  Too, there are many times when one player will disconnect for what ever reason, then when they get reconnected, one or more players will get the so famous Sorry message and will have to restart WGT.  That has to be an error caused by they way WGT has coded the reconnect and its impact on other players in the game.

  wgt hasnt been down bro might be on ur end 

• phiber 2,795 Posts

  Sat, Feb 8 2014 6:46 AM

  spdemon:

  phiber:

  Sorry, it isn't always the end users fault.  4 of us playing from our CC night before last.  We tried 3 times to get a game in and WGT went down 3 times, would not let us finish the game.  

  First time, we had all hit our tee shots on the second hole, first player starts to hit approach and all 4 of us disconnect at exactly the same time.  it took around 5 minutes for wgt to come back up, and the script said the game had ended because we did not get back in time (or something to that effect)

  Second time, on Cabo B9, tee shots all good, start to make approach shots, 3 players on the green, 4th hits, WGT dies again for all 4 at the same time....lost greens fees (which WGT reimbursed after 2 days, thank you for that)

  Third time Congressional, same thing on tee shots to 3rd hole I think it was, wgt was down again for about 5 minutes. couldn't finish the game so we all decided WGT didn't want to play that night, we all quit.

  It isn't always on the end users end, sorry, that dog doesn't hunt.  Too, there are many times when one player will disconnect for what ever reason, then when they get reconnected, one or more players will get the so famous Sorry message and will have to restart WGT.  That has to be an error caused by they way WGT has coded the reconnect and its impact on other players in the game.

  wgt hasnt been down bro might be on ur end 

  Sorry Spdemon, you are wrong.  This happened to 4 of us and several more as well.  there was a thread on it that night.  Wouldn't you think it a bit odd that many people reported that same thing at exactly the same time?  WGT did have an issue and they acknowledged it.

  To assume it is on our end is totally rediculous when it happened to all players at exactly the same time and not one of us could log back on because we got the message that the site was down try again later.  We skype as we play and skype kept working and we were communication about what we were getting as we tried to log back in, bro!

   

• Les1999 4 Posts

  Sat, Feb 8 2014 11:58 AM

  Well if you have to re-boot your PC, i.e. shut down the unit altogether and start again then you have a problem with your PC I would suggest, but just to close WGT and then hit 'play now' only takes around 30 to 40 secs.

  I'm talking about players who just disengage part way through the game with no thought of returning leaving us waiting for over 2 mins at a time ......... not good enough.

• mantis0014 8,946 Posts

  Sat, Feb 8 2014 1:40 PM

  Les1999:

  Well if you have to re-boot your PC, i.e. shut down the unit altogether and start again then you have a problem with your PC I would suggest, but just to close WGT and then hit 'play now' only takes around 30 to 40 secs

  The time to come back is far too short.  Should be back to 5mins.

  I don't run my profile page when playing the game, So I have to close game screen and then restart Browser, logon then hit play now. By the time it gets back ...game is timed out.

  I have a new way of restarting now....  go to the address bar and refresh. This will bring you back to the lobby without logging on again

  Sometimes you don't know you game has stalled, instead of trying to load for your next shot, waiting for circle to stop. When I finally decide to hit the refresh in the address bar...when I get back to lobby in a few seconds.....    the lobby clock is saying 10 seconds left.

  -Roger