Forums

Surveys are a ripoff

• 88vettebob 48 Posts

  Tue, Mar 4 2014 9:25 AM

  I just spent 25 minutes taking a survey about restaurants, and when it was all completed it said the survey was closed and never paid me any credits.  What kind of bs is that???

• JZeman17 258 Posts

  Tue, Mar 4 2014 10:02 AM

  Actually that is the main reason I quit "wasting my time" doing the surveys. If you think about it time vs. reward (credits) is really not worth it, IMHO, unless a person is in a position to dedicate the time for the reward. Don't get me wrong it's a great way to earn credits,  just saying  "I have felt your pain and frustration".

  "Onward thru the Fog"

  JJZ

• courteneyfish 15,796 Posts

  Tue, Mar 4 2014 12:08 PM

  They can be a pain but they are a good source of credits for me. Vids and Surveys earn me enough for clubs and balls.

• jacko1972 927 Posts

  Tue, Mar 4 2014 12:32 PM

  I know the feeling and feel exactly the same way and thats why i gave up on them too.. Takes ages to find one you can do to start off with as after 10 mins and answering loads of questions it tell you " Sorry you did not qualify".. Real waste of time in my opinion too

• ZioMio 4,680 Posts

  Tue, Mar 4 2014 12:47 PM

  88vettebob:

  I just spent 25 minutes taking a survey about restaurants, and when it was all completed it said the survey was closed and never paid me any credits.  What kind of bs is that???

   Did you file a ticket ...  I did and got my credits.

  My Ticket.

  Transaction: 397254469
   Message: This is unfair to complete a survey and not get credit. If the target number has already been reached before starting the survey, the survey should say so at the start. Collecting all the information needed for the survey, then disqualifying at the completion of the survey, is totally unfair for the person taking the survey. You get all the information you need, and we get no credit. This practice needs to stop! Once the target number is reached, the message should say the so before completing the survey. Spending 30 to 40 minutes completing the survey, and receiving no credits afterwards is totally unfair. I am sending screenshots of the completed survey, with the target number reached. I expect to be getting the 132 credits thank you.

  Their reply

  We had a chance to review your support ticket on the Peanut Labs Helpdesk. Thanks for being patient! Upon your next login you should see the 132 Credits reflected in your account balance. If you don't see the Credits within 24 hours of receiving this email, please feel free to contact us directly at support@peanutlabs.com with the subject line:

  Missing Credits | Reference #: 397254469

  Regards,
  Peanut Labs Support

   

  It takes a couple minutes longer to take the screenshots but the payout is better than zero credits,

   

• mukbrain 225 Posts

  Tue, Mar 4 2014 1:07 PM

  ^I Usually just try to get DQ'ed after one question, unless it is one that would work. I did a travel survey not too long ago and got 120 credits and it took only about 9 minutes. I got 180 credits in all today and just enough to get the L96 putter, gonna try it out later.

• 2DAMFLASHY 1,141 Posts

  Tue, Mar 4 2014 6:26 PM

  OOOOPS....

   

  Sorry, you've exceeded your survey limit for the moment. Sometimes we'll ask that you slow down a bit to ensure that others in your community have the chance to complete a survey. Check back soon for more survey opportunities!

   

  jammin !!    :)_~~

• 2DAMFLASHY 1,141 Posts

  Tue, Mar 4 2014 6:27 PM

  OOOOPS....

   

  Sorry, you've exceeded your survey limit for the moment. Sometimes we'll ask that you slow down a bit to ensure that others in your community have the chance to complete a survey. Check back soon for more survey opportunities!

   

  jammin !!    :)_~~

• PRStevenson 842 Posts

  Tue, Mar 4 2014 6:55 PM

  I've looked into this, sent a few tickets myself and in almost all cases got the credits. 

  Find the relevant support team (Sponsorpay/trialpay/SupersonicAds/Peanutlabs) and ask for the credits with the following information:

  Details about the offer, required actions to receive credits, date/time of completion. Screenshots will help too.

  If you've completed the offer, filed a ticket, given proof of completion, you'll usually get a reply within a day or so. If they STILL don't reward you with credits within a reasonable period (allow a week for example) then escalate it to WGT but personally I've never had to go that far.

  Getting credits can a bit like the 'waving a carrot in front of a donkey' scenario. There are some that are good and some that are bad, most will swamp your email with irrelevant spam in exchange for a few extra CR's. For many players they're just not worth the hassle but for some as an alternative to using a credit card they are a CR lifeline.

  The choice is yours.

• ZioMio 4,680 Posts

  Wed, Mar 5 2014 11:33 AM

  PRStevenson:

  For many players they're just not worth the hassle but for some as an alternative to using a credit card they are a CR lifeline.

  The choice is yours.

  Once you get in the habit of the screenshots, getting the credits otherwise missed is gratifying. Here is yesterday's ticket because the redirect failed before the payout.

  Publisher: 4974
    Company: 20022
  Transaction: 399260179
   Message: I finish the survey but the redirect failed without giving the credits.
  This is the screenshot of the failed load.
  

  Their reply.

  We had a chance to review your support ticket on the Peanut Labs Helpdesk. Thanks for being patient! Upon your next login you should see the 132 Credits reflected in your account balance. If you don't see the Credits within 24 hours of receiving this email, please feel free to contact us directly at support@peanutlabs.com with the subject line:

  Missing Credits | Reference #: 399260179

  Regards,
  Peanut Labs Support