Say, when you implemented your level system, what was your otherwise brilliant team thinking when it arbitrarily set all its old members at level 30, which I know for a fact can be attained in about 2 weeks of play (to go to level 20 is a matter of days, then it slows down, before starting to advance slower than a disabled turtle)?
Take for example a master who has been so for a while, and who enjoyed full access to the Pro Shop to fine tune his equipment. Suddenly, overnight, he his bumped up to the Legend tier, and virtually everything in the Pro Shop is locked, except the mediocre items, unsuited to his new tier (with extremely difficult playing conditions). And he misses the Sept. sale because he was on a protracted business trip. Oh, there is more! He was planning to upgrade his equipment on his way back. So what? Tough luck? Are you kidding me? This guy is some pissed, and rightly so.
This brings me to my solution, posted also elsewhere. WGT, please, pay close attention:
Start members that used to have full Pro Shop access at level 90, and relax the level requirements for the other members so that they can always buy basic clubs appropriate to their tier as they advance to it, with only select clubs being locked for a reasonable amount of time based solely on levels.
Adopt that solution and the bitching likely ends.