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Extreme Account Problem (WGTIcon help?)

rated by 0 users
Tue, Apr 8 2014 12:55 AM (2 replies)
  • Exemption
    1 Posts
    Mon, Apr 7 2014 12:26 PM

    I sent in a support ticket yesterday and still await a response, but I was hoping that someone in the community may have experienced something like this and could help in the meantime.

    Situation: I was searching the WGT forums for promotional history (balls, etc.) via google.  I clicked on this link <removed>  which displayed a WGT forum thread relevant to my search.  I then attempted to login to my WGT account on that webpage, but was denied.  Immediately, I realized that the URL wasn't wgt, and rushed back here to wgt.com.  My password (which has remained unchanged for my four years here) was now changed; simple - I click "forgot password".  No email has been sent for a password change, and its been 24+ hours.

    My password and email have both been altered.  Any advice to rectify the situation? Again support has been contacted and a reply is pending. 

  • WGTicon
    12,511 Posts
    Mon, Apr 7 2014 8:01 PM

    hi

    not much I can do to help but I'll make sure to talk to our CSR end. Please send me a private message with your personal details

    I have sent a friend request

    -wgticon

  • aussieguyadam
    602 Posts
    Tue, Apr 8 2014 12:55 AM

    Hi go into account, then click change password

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