This is getting kinda ridiculous. Yes WGT have a T&C page when you sign up to play. There's also laws and governance's in place within various countries to protect consumers against the intentional/unintentional loss of monies paid to gaming/gambling websites and online companies.
WGT's policy of refusing to notify customers of issues which they know are plaguing this game can only be seen as malicious exclusion of information which can and does affect players credit balances which translate into real world monies purchased and lost here.
They, WGT have a legal obligation to inform it's customers and consumers of it's products if there is something wrong within it's systems which could result in the loss of credits used to interact within the game which are purchased using real world money. In other words, if I purchase credits with $20.00, I use those credits to enter an RG for 500 credits, and that game is interrupted by what is now so clearly the result of some type of technical problem/s with WGT's infrastructure? WGT is legal bound to refund those credits. T&C aside, that only goes so far. The beta argument? Void and moot. WGT has been operating as a commercial gaming website with commercial sponsors now for well over a two years now. Trying to sell the whole 'we're still in beta release' line wouldn't stand up in any town anywhere. Laughable to even think it.
I don't pay anything into this game anymore, quite frankly anyone who is should seriously consider seeking some form of counseling, you have issues. It's only a matter of time it seems to me before someone here gets fed up with having their money vanish because a malfunctioning gaming website and seeks legal advice and files some type of formal action.
You can't take real world money and simply have it vanish into thin air because your website is broken, compromised or malfunctioning without either compensating the consumer or fixing the problem. To simply ignore it by not at least posting that there's something wrong or taking the website offline is nothing short of negligent and to put it bluntly just fuckin stupid.