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Could not purchase item. Please Contact Support

• auquarles 21 Posts

  Mon, May 26 2014 8:57 AM

  I have plenty of credits, the items I am trying to purchase are in my tier, I also have tried different browsers. Every time I get to the buy now button and click it I get the error. Whats the deal? Support still hasn't contacted me back... 

   

  Thanks

• ApexPC 3,164 Posts

  Mon, May 26 2014 10:42 AM

  The deal is probably because It's a 3-day holiday.

• auquarles 21 Posts

  Mon, May 26 2014 11:22 AM

  so you can't buy items on a holiday?

• borntobesting 9,767 Posts

  Mon, May 26 2014 11:41 AM

  auquarles:

  I have plenty of credits, the items I am trying to purchase are in my tier, I also have tried different browsers. Every time I get to the buy now button and click it I get the error. Whats the deal? Support still hasn't contacted me back... 

   

  Thanks

  Tier or Level? Most things on here are now sold by level not tier. What are you trying to buy and what error message are you getting? Posting something in community help without enough details won't get you much help. If we have enough details maybe we can help.

  And Apex meant that the support staff is probably off for the 3 day holiday weekend. That might be why you haven't heard from them.

   

• auquarles 21 Posts

  Mon, May 26 2014 12:37 PM

  The error is the subject.... And I have clicked items available to me, they are balls that I usually always have equipped. I know they are my level/tier. 

• WGTicon 12,511 Posts

  Mon, May 26 2014 12:49 PM

  hi

  it is the memorial day weekend but we do have someone in emails. i'll be sure to check on it :)

  -wgticon