Forums

country club tournaments

• sujo0615 3 Posts

  Tue, Jun 3 2014 11:28 AM

  any body know he reason why you cant get to play country club stroke play tournaments I keep getting popups saying there are no tournaments when I know there are

• alosso 21,088 Posts

  Fri, Jun 6 2014 4:18 AM

  Apparently a programming error in the game client.

  You may take the other opportunity by entering through the CC's tournament page.

• chop948 378 Posts

  Fri, Jun 6 2014 8:57 AM

  Our CC has encountered the same problem.  If you set up a premium tournament (pay), then you also have to set up a free one as well to be able to see the other tournament you created.

• Bot1 414 Posts

  Fri, Jun 6 2014 9:34 AM

  It would appear that you have to have both an active free and an active premium tournament running at the same time for them to be available to play within the new tab system otherwise you will get the pop up stating :

  " There are no tournaments currently available "

  Which is incorrect !!

  Highly frustrating wgt , can we resolve asap ?

  Andrew

   

• borntobesting 9,752 Posts

  Fri, Jun 6 2014 10:51 AM

  Until they get it fixed the answer is fairly obvious. Just keep a premium 4 round tourney with each round set to last 72 hours active. That will give you 12 days or so to have access to the free tourneys.

• alosso 21,088 Posts

  Fri, Jun 6 2014 11:49 AM

  Perhaps it's the other way round?

  We have a few free ones running and visible. No premium running for a while.

• chop948 378 Posts

  Fri, Jun 6 2014 11:55 AM

  alosso:

  Perhaps it's the other way round?

  We have a few free ones running and visible. No premium running for a while.

  yes its that way alosso....you can have as many free ones running and they show up, but if you set up a premium one by itself with no free one's running then you get the message that there are "no tournaments available".  In order to be able to play the premium tournament you have to have a free tournament registered as well.  Crappy Bug Wgt...get it fixed please.

• JFidanza 1,676 Posts

  Fri, Jun 6 2014 12:01 PM

  Like something i reported here:

  http://www.wgt.com/forums/t/239698.aspx

  I played the CC CTTH by going thru the CC home page.

• WGTicon 12,511 Posts

  Fri, Jun 6 2014 1:12 PM

  hey guys,

  we are aware of the issue and are working on s fix.  for now, please use cc pages for it, not within the game window.

  -wgticon

• cdefghi 2,872 Posts

  Fri, Jun 6 2014 2:12 PM

  WGTicon:

  hey guys,

  we are aware of the issue and are working on s fix.  for now, please use cc pages for it, not within the game window.

  -wgticon

    With all due respect  Icon, if you guys were aware of this why not be more proactive and give fair warning  instead of waiting for a half dozen complaints to declare the knowledge of this ongoing problem. For once I'd love to see someone from WGT say- " fellas and ladies, we're experiencing such and such a problem, so don't get your feathers ruffled we're working on it."  Instead we get these after the fact notifications that are similar to my 7 year granddaughter saying, " yes grampi I know," after I tell her something.  Seems any and all problems are brought up by the users first and once they're brought up we get the same old company line-  " yes we're aware of it, we're working on it." 

   Good customer relations and business practices are usually proactive not reactive.  Enjoy your weekend.