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need to contact WGT for help

Wed, Aug 27 2014 2:55 PM (3 replies)
  • sparkyholeinone
    2 Posts
    Tue, Aug 26 2014 3:32 PM

    can't play computer out of timing with game click mouse in center of swing meter won't swing till out of box

  • WGTdbloshoe
    2,840 Posts
    Tue, Aug 26 2014 3:39 PM

    sparkyholeinone:

    can't play computer out of timing with game click mouse in center of swing meter won't swing till out of box

    Would recommend that you try cleaning out your browser and flash cache.  Also try a different browser.  Some tend to work better with players systems then others.

     

    - WGTdbloshoe

  • JDShoemaker
    209 Posts
    Tue, Aug 26 2014 4:42 PM

    I have heard this explanation like a broken record.  I have followed all the directions, and now find myself have more problems than ever.  There has to be another explanation.!  I have heard that the engineers at WGT can not recreate any of this issues.  I know this is a far out idea, but how about sending an engineer to someones home who lives close the the lab and have them try on a customers computer?  I know u folks are working your butts off thrying to provide a quality prodect, but there are just WAY to many complaints about the same thing.

     

    Thanks  JDS 

  • Premed
    776 Posts
    Wed, Aug 27 2014 2:55 PM

    JDShoemaker:
    how about sending an engineer to someones home who lives close the the lab and have them try on a customers computer?

     

    Well done JDS thats one of the most sensible & practical solutions i have heard of so far.  This idea of clear your cache and see what happens is the equivalent to "take two asprins & call me in the morning."

    Without a proper diagnosis of the problem how can anybody offer a proper and trustworthy solution.

    Ive just gotten the - LOAD MANAGER ERROR load timeout. its in the middle of an important round (for me) and at 5 under i was hoping to kick on and set a personal best but cant get back in for over two hours.

    Since then ive been testing my broadband speed, pausing & unpausing ad-block, clearing flash cache, clearing browser cache, installing new browsers, rebooting PC & modems etc.

    Maybe WGT is down for maintenance - who knows, but if it is then that is the error message i would expect to get. Im thinking of starting a thread to focus on conection & connectivity issues to possibly compild a bit of a database of problems & solutions on this area. Would this be worth while ???

     

    (I bet the next reply is to tell me that this topic is covered elswhere and that I should read the forums properly)

     

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