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cannot "Play" using Chrome

• Vinsco 8 Posts

  Thu, Oct 9 2014 5:31 AM

  Have been using google chrome for a while now, but suddenly, although I can sign in, when I press play all I get is a blank screen. Has any one any suggestions.

• ScottHope 10,427 Posts

  Thu, Oct 9 2014 1:14 PM

  Try doing a hard reload...

  

• Vinsco 8 Posts

  Fri, Oct 10 2014 6:54 AM

  Hi ScottHope,

  Reset Google Chrome settings to their Original defaults. Seems to have worked, now back playing golf with chrome instead of the rubbish IE. Thanks

• Vinsco 8 Posts

  Fri, Oct 10 2014 7:14 AM

  Spoke too soon, back to blank screen.

• WGTadmin 1,166 Posts

  Fri, Oct 10 2014 12:55 PM

  Vinsco:

  Spoke too soon, back to blank screen.

  When you said you reset the settings, did you disable or enable any particular Flash settings?

• ScottHope 10,427 Posts

  Fri, Oct 10 2014 1:44 PM

  As WGTadmin says, I think you need to check the state of your flash player.

  To do this type about:plugins into Chromes address bar and hit enter.

  If the plugin details are not showing click the details link...

  If, under Adobe Flash Player, you have two flash players listed, you need to disable one of them because having both enabled may cause flash to crash...

  The top highlighted flash player in the above picture is Chromes built-in Pepperflash player which most people will disable, so if you do have two flash players then I suggest you disable Pepperflash.

• JZeman17 258 Posts

  Fri, Oct 10 2014 3:17 PM

  Just a quick Thank You!!!  Recently thought I would try chrome vs IE and had same issue as OP.  Followed your "sage" advice and so far "all is good" in WGT land.

  Thanks for sharing!!

   

  JZ

• hacker5671 1 Posts

  Fri, Oct 10 2014 4:23 PM

  I have the same 'blank screen issue, and only have the one flash player enabled.

• courteneyfish 15,796 Posts

  Fri, Oct 10 2014 8:51 PM

  There are dozens of browsers out there. Some people think that it's a choice between IE and Chrome.

• ScottHope 10,427 Posts

  Sat, Oct 11 2014 1:29 AM

  JZeman17:

  Followed your "sage" advice and so far "all is good" in WGT land. Thanks for sharing!!

  Thanks for the feedback JZ and glad it worked for you.

  hacker5671:

  I have the same 'blank screen issue, and only have the one flash player enabled.

  Try THIS hacker, if it doesn't cure it then I would try uninstalling flash, follow THESE instructions carefully for that, then re-install......instructions HERE.