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WGT's very suspicious survey!

Fri, Nov 7 2014 2:17 PM (14 replies)
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  • ReisR
    341 Posts
    Tue, Nov 4 2014 12:27 AM

    Hi

    I was about to get some credits by answering a survey about Beverages, when this happens:

     

    Unless WGT decided to start a partnership with a porn website, that seems to be a very illegal request. Especially when your surveys claim to protect the anonymity of the user.

    Question to WGT: What are you going to do about it?

     

  • WGTyphoon
    597 Posts
    Tue, Nov 4 2014 9:20 AM

    Thanks for bringing this to our attention. We'll look into it. WGT has very little control over the surveys and offers section however if there is something that could cause security issues for the players we'll see what we can do.

    -WGTyphoon

  • Jimbog1964
    8,378 Posts
    Tue, Nov 4 2014 9:28 AM

    I did one of those once,  even did my hair:)

  • grumpyolddom
    384 Posts
    Tue, Nov 4 2014 10:44 AM

    WGTyphoon:
    if there is something that could cause security issues for the players we'll see what we can do.

    Typhoon:

    Please read my 2 posts in "warning please read" There are still surveys that are asking for your e-mail address and your home address!! My post was put up on 10/16 & 10/20 and I never received a answer to those problems. It was said at that time that WGT would NEVER  ask for personal info?? 

    Very serious issue and should be corrected as fast as possible!! FIX IT!! not see what you can do.

  • 1yes1no
    223 Posts
    Tue, Nov 4 2014 10:59 AM

    Just give us your name address social security number zip code.

  • TopShelf2010
    10,935 Posts
    Tue, Nov 4 2014 11:14 AM

    .

  • alanti
    10,564 Posts
    Tue, Nov 4 2014 11:27 AM

    WGTyphoon:
    WGT has very little control over the surveys and offers section however if there is something that could cause security issues for the players we'll see what we can do.

    That is a lame excuse - in fact full of hot air.

    The website belongs to WGT, therefore the advertisers content can and should be monitored to prevent your customers (advertisers) putting objectionable content or content that would jeopardise your users security - remember this is on YOUR website.

    This is hardly the first complaint of similar practices but nothing changes - all because of the drive for that extra dollar -  you would suck blood out of road kill if it earned an extra dime.

    It seems WGT washes its hands of accountability every time - whether it is regarding third party arrangements, your own bumbling incompetent programmers or total lack public relations skills.

    I feel sympathy for the mods, because you cop the brunt of complaints, but to me after the shameful antics of late, not one word from your boss, which in itself shows either total contempt for the users, or a serious lack of any managerial skills.

    Be accountable for your mistakes WGT and you will become a lot better as a company (and after all the concept and product is overall brilliant) but fail to do so, be it at your peril.

  • WGTadmin
    1,166 Posts
    Tue, Nov 4 2014 11:53 AM

    alanti:

    WGTyphoon:
    WGT has very little control over the surveys and offers section however if there is something that could cause security issues for the players we'll see what we can do.

    That is a lame excuse - in fact full of hot air.

    The website belongs to WGT, therefore the advertisers content can and should be monitored to prevent your customers (advertisers) putting objectionable content or content that would jeopardise your users security - remember this is on YOUR website.

    This is hardly the first complaint of similar practices but nothing changes - all because of the drive for that extra dollar -  you would suck blood out of road kill if it earned an extra dime.

    It seems WGT washes its hands of accountability every time - whether it is regarding third party arrangements, your own bumbling incompetent programmers or total lack public relations skills.

    I feel sympathy for the mods, because you cop the brunt of complaints, but to me after the shameful antics of late, not one word from your boss, which in itself shows either total contempt for the users, or a serious lack of any managerial skills.

    Be accountable for your mistakes WGT and you will become a lot better as a company (and after all the concept and product is overall brilliant) but fail to do so, be it at your peril.

    Please check the Terms for each of these third party companies as well as our Terms & Conditions in relation to third-party content. By taking part in the surveys players are agreeing to their Terms as well as ours which states that WGT is not responsible for the content. This is how the industry works for all game companies that utilizes third-party companies that provide surveys and offers. We are not trying to pass the buck or make an excuse. This is simply the reality of the situation. Please also keep in mind that players are not required to partake in the surveys nor are they required to provide any information. Players choose to take these steps in order to gain something themselves.

  • WGTadmin
    1,166 Posts
    Tue, Nov 4 2014 11:56 AM

    @ReisR: Which provider was this from?

  • alanti
    10,564 Posts
    Tue, Nov 4 2014 12:07 PM

    WGTadmin:
    This is how the industry works for all game companies that utilizes third-party companies that provide surveys and offers.

    Maybe so, does not mean this is right - so it is passing the buck. And here was me thinking WGT calls itself an innovative company - perhaps you should think outside of the box and not be like sheep?

    So what you are saying, if it was for something illegal or even objectionable (say porn), you have your asses covered (via the T&C)and do not have a duty of care to your users?

    So at what stage do you take steps to remove such third parties? When it is too late but what you are saying is legally it is of no concern to WGT, but sorry once again dear customers - you are the ones getting screwed.

    Personally I am not what I would consider myself a gamer - I am a golfer who currently plays WGT because it is the only decent golf simulation around.

    I once did a survey, and subsequently there has never been another offered, but put quite bluntly, the 30 minutes it took for 75 credits equates to slave labor - and personally, I would have to have rocks in my head to waste my time again. So I choose to pay to play - my choice and saves me from the numerous leeches WGT associate with by washing your hands by stating the lame T&C. If that is not passing the buck, what is?

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