Forums

Unexpected Error

• LeftyTwoGuns 1 Posts

  Sat, Nov 29 2014 4:22 AM

  Sometimes after I click on "Gimmie", my game will go to an "unexpected error" and I will have to close out completely and reload.  The issue is, I did this in a ranked game and had the error happen 3 times so I was kicked out of the match.

  I am a new player and this has already happened to me twice now.

  Please fix.

   

• Besvil 81 Posts

  Sat, Nov 29 2014 11:59 AM

  Yeah I get the same error sometimes dunno what it is so now I always putt.Be happy that you don't get an "expected error" :))

• WGTadmin 1,166 Posts

  Sat, Nov 29 2014 12:54 PM

  LeftyTwoGuns:

  Sometimes after I click on "Gimmie", my game will go to an "unexpected error" and I will have to close out completely and reload.  The issue is, I did this in a ranked game and had the error happen 3 times so I was kicked out of the match.

  I am a new player and this has already happened to me twice now.

  Please fix.

   

  Thank you for reporting this matter. If this occurs again please submit a bug report to our QA department so that we can review the issue.

  To submit a report: 

  1. Right-click the screen while the game window is open. 

  2. Select the option "Submit this problem to WGT" on the menu displayed.

  3. Describe the issue you are experiencing in as much detail as possible.

   

   

• jsweetcr 1,209 Posts

  Sat, Nov 29 2014 1:02 PM

  .....and until then, since you know it is happening, just don't take the gimme.

  I understand you are still at the beginning tier and maybe a 2 footer can be challenging at times, but if you don't learn how to deal with those 2 footers, then you will never be able to deal with the 10 and 15 footers that will be needed to win when you are on the verge of your best round or for the win in a cc v cc match play event or whatever other situation you can imagine

• TantitNice 10 Posts

  Wed, Dec 24 2014 6:47 AM

  This is getting ridicules, I have been playing for about 2 hours this morning and have had at least 10 Unexpected errors messages. After reading the blogs this is all over the place, some reporting its after a gimmy, others only in a multiplayer game, other suggestions are its the PC not WGT (but I play for several days straight with this message then the following day I get it) my PC is the same today as yesterday! Others have suggested change browsers, yet most postes indicate they have tried all there different browsers with no difference in the problem, on and on and on.

  I have in the last hour expierenced this message during a multiplayer, during a practise round, another time after a was sent a invite to play etc.... 

  WGT, your taking our money, please spend some on your servers or what ever it takes to fix this problem. If this truly is a problem with settings or our PC's then post a fix!

• mgbirish 4,019 Posts

  Thu, Dec 25 2014 5:22 PM

  TantitNice:

  This is getting ridicules, I have been playing for about 2 hours this morning and have had at least 10 Unexpected errors messages. After reading the blogs this is all over the place, some reporting its after a gimmy, others only in a multiplayer game, other suggestions are its the PC not WGT (but I play for several days straight with this message then the following day I get it) my PC is the same today as yesterday! Others have suggested change browsers, yet most postes indicate they have tried all there different browsers with no difference in the problem, on and on and on.

  I have in the last hour expierenced this message during a multiplayer, during a practise round, another time after a was sent a invite to play etc.... 

  WGT, your taking our money, please spend some on your servers or what ever it takes to fix this problem. If this truly is a problem with settings or our PC's then post a fix!

  This has happened to me six times today. Once after I had flopped in for a birdie, got the message, came back in and was putting for par! WTF?

   

• paulnee 5 Posts

  Sun, Jun 19 2016 2:23 PM

  my friend and I can not get thru 9 holes without UNEXPECTED ERROR....this really is getting old NO FUN having a great round and BOOM 9th hole UNEXPECTED ERROR....bye bye done......any way to fix????