Forums

Help › Forums

Problems with the CC passes

rated by 0 users
Mon, Dec 8 2014 3:34 PM (5 replies)
  • truckndad
    83 Posts
    Sun, Dec 7 2014 4:09 PM

    Whenever I have a pass, it won't let me click on the use it tab.  So then I back out of the game, and then WGT tries to sell me a pass.  And sometimes I'll go two days before seeing a free pass that I can't use.  Right now it says I've got two passes but I can't use them.  I've looked around the main forums and have seen other players with problems since some new update installed. By the way, I've tried on three different computers and have the same issue everywhere.  I've sent a help thing to WGT, so we'll see. 

    Just curious if anyone else has had this issue and if you know of any fixes.

  • WGTyphoon
    597 Posts
    Sun, Dec 7 2014 4:25 PM

    Contact Customer Support. They can assist you with the Country Club pass issue you are experiencing. This pass issue seems to be effecting players who recently joined a Country Club.

    -WGTyphoon

  • roofer58
    443 Posts
    Mon, Dec 8 2014 10:56 AM

    how do i contact customer support?  is there a link?

  • WGTdbloshoe
    2,840 Posts
    Mon, Dec 8 2014 11:24 AM

    roofer58:

    how do i contact customer support?  is there a link?

    Here you go.

     

    - WGTdbloshoe

  • roofer58
    443 Posts
    Mon, Dec 8 2014 11:53 AM

    i have a member of my cc. his name is seanpaulday.   new to club cant get his cc pass can u send him the customer support link tks

  • WGTadmin
    1,166 Posts
    Mon, Dec 8 2014 3:34 PM

    roofer58:

    i have a member of my cc. his name is seanpaulday.   new to club cant get his cc pass can u send him the customer support link tks

    Please have this player contact Support at the link below.

    http://www.wgt.com/help-request.aspx

RSS