Ollybman2o: Let's say you are stuck at the bottom of a hill and are 30 yards from the pin but 20 of it is hill. It always takes me two or three shots to get up a hill. Even I switch to full-I can never get enough loft on the shot. Would love to figure this out !
All that has been said is valuable advice, but most of them do not take your equipment into account. As a lvl 60 player, you have some good equipment in your bag and expensive balls, but your wedges have room for improvement.
The Starter LW (and the lvl7 Cleve to some extent, I assume) is a low quality club with low trajectory and low precision. It's of no use hoping to play them high, even a flop is only a half-assed pitch. The Starters' behaviour with less than 80% power is almost unpredictable, given that we don't hit the ding each time.
Using good balls to dial them in with Mulligans IMHO is a waste of credits and time.
My 2 Pfennig: Get rid of it, and discard the Starter Hybrid, too. Three lvl 38/39 ATV wedges of 50, 77 and 98 yds (or at least the shortest) may be the best for you now - make a wish to the Days of Christmas if you like...
Second point is the choice of shot. From 30 yds in the auto-caddie invariably gives the wrong advice to chip. This will only work on flat or downhill lies, and if the ball hits fringe or green after the short flight. With good clubs, pitch or flop are available, but with yours it's only punch or full shot for a realistic chance - accept the outcome...
For the situation that you describe I'm with Courteney: Full shot, reduced power, respect the low trajectory.