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NO PROFILE PAGE

rated by 0 users
Fri, Dec 26 2014 10:51 PM (10 replies)
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  • brianbrett1937
    487 Posts
    Fri, Dec 26 2014 4:36 AM

    Every time I log in or press My profile, it goes OOPS.

    6 days without my Profile page and still not repaired and WGT ask me what I think of their support. I'm disgusted, its as if they don't care.

    Has anyone else had a similar problem?

    PLEASE GET IT FIXED 

    WGT finally fixed this, it took them 3 weeks

  • alosso
    21,070 Posts
    Fri, Dec 26 2014 5:05 AM

    brianbrett1937:
    Every time I log in or press My profile, it goes OOPS.

    Same from here (for your profile), so it's not a local issue.

    Good luck!

  • ApexPC
    3,164 Posts
    Fri, Dec 26 2014 10:25 AM

    Could it be a regional issue?

     

  • borntobesting
    9,700 Posts
    Fri, Dec 26 2014 11:20 AM

    ApexPC:

    Could it be a regional issue?

     

    Not so sure about that. Because every other UK profile I tried loaded with no problems. 

  • ApexPC
    3,164 Posts
    Fri, Dec 26 2014 4:43 PM

    I've not had the problem.

    Are any US players seeing the same issue?

  • opyeuclid
    6,710 Posts
    Fri, Dec 26 2014 4:56 PM

    brianbrett1937:
    OOPS.

    That is what I get if I click on your name .

    OPY

  • opyeuclid
    6,710 Posts
    Fri, Dec 26 2014 4:59 PM

    I did a search on your name and also got the OOPS 

    iaa R ( R ) V ft 

  • ZioMio
    4,680 Posts
    Fri, Dec 26 2014 6:10 PM

    opyeuclid:
    search on your name

    PlayerCountryCountryTierAverageAwards
    OfflineBrianBrett USA 1 Hack 150.00
    Offlinebrianbrett1937 GBR 100 Legend 65.04
    Offlinebrianbrett37 GBR 1 Hack 150.00

  • WGTicon
    12,511 Posts
    Fri, Dec 26 2014 7:00 PM

    hi

    i know the issue... you must have changed something on your profile, like added oversized pic or video and it crashed it.

    it will need to be manually fixed, but I do not know when it can be done. I know in past they could doit but it took a while, so I will ask them but I cannot promise anything.

    -wgticon

  • Mushy01
    2,567 Posts
    Fri, Dec 26 2014 7:27 PM

    go through the database and remove anything that shouldn't be there in his profile , should take a matter of minutes ....

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